Changelog
Follow up on the latest improvements andΒ updates.
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π€ AI-Powered Agents for Streamlined Communication π€
- Intelligent Call Handling: Pallet's AI agents are now equipped to seamlessly manage incoming phone calls, ensuring no customer query goes unanswered. They can understand caller intent, provide information, and route calls appropriately.
- Automated Appointment Scheduling: Say goodbye to scheduling conflicts! Our AI agents can now autonomously schedule appointments, factoring in technician availability, customer preferences, and job requirements.
- Efficient Technician Dispatch: Pallet now supports intelligent dispatch of technicians to job sites, optimizing routes, minimizing travel time, and ensuring the right expert is on-site, ready to tackle the task.
ποΈ Comprehensive CRM for Enhanced Customer Relationships ποΈ
- Centralized Customer Data: Pallet provides a unified view of all customer interactions, service history, and preferences, enabling personalized service and stronger customer relationships.
- Detailed Record Keeping: Every call, appointment, and service interaction is meticulously logged, providing valuable insights into customer needs and operational efficiency.
π What's Next? π
- Integrated Payment Processing: We're already hard at work integrating secure and seamless payment processing, allowing you to collect payments directly through Pallet.
- Automated Invoicing: Soon, you'll be able to generate and send invoices automatically, saving you time and ensuring accurate billing.
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